Data We Gather and Why It Matters
When you open an account with combo999, we collect the details you provide during registration — your name, email address, and the payment method you link, whether that is DANA, OVO, or GoPay. We also log transactional data each time a deposit or withdrawal is processed
-
1
through your e-wallet, because payment verification requires a traceable record. Session data — device type, IP address, and access timestamps — is recorded automatically to protect your account from unauthorised activity. We do not sell your personal information to third parties. Data shared with payment processors
-
2
like DANA, OVO, and GoPay is limited strictly to what those rails need to complete a transaction. Any data tied to your GoPay or OVO wallet is processed under those providers' own terms as well as ours. We retain your account data for as long as
-
3
your account remains active and for a period after closure as required by applicable regulations in the regions where our service is available. Where local law in Indonesia permits access, you have the right to request a copy of the data we hold, ask us to
-
4
correct inaccuracies, or submit a deletion request through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.